This document contains the general terms and conditions on the basis of which the products available on the louisnoirparfum.it website are offered to users. By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence. You may not use our products for illegal or unauthorized purposes, nor may you violate any laws (including but not limited to copyright laws). Violation of any of the Terms will result in the immediate termination of your use of the store.
Definitions
Application: the louisnoirparfum.it website, which hosts a platform managed by the Owner that allows you to connect users interested in the products;
User
User: any person who accesses and uses the e-commerce Application;
Consumer User
Consumer User: the natural person of legal age who concludes a contract for purposes unrelated to his entrepreneurial, commercial, craft or professional activity that may be carried out;
Purchase
In case of order, the order is confirmed when Louis Noir Parfum S.r.l.s.. has sent the customer a confirmation email. The confirmation is normally sent within 24 hours. Valid order The customer accepts the conditions of sale Louis Noir Parfum S.r.l.s. and the order is valid unless Louis Noir Parfum S.r.l.s. confirms the cancellation of the order.
Prices & Products
The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We reserve the right to limit the sales of our products to any person, geographical region or jurisdiction. We can exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any product or service offered by us. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion
Accuracy of Information
We reserve the right to refuse any order placed on the Louis Noir Parfum portal. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed from or with the same customer account, credit card and/or orders using the same billing and/or shipping address. If you change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, do not seem to be lawful.
Errors & Inaccuracies
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may concern product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct at any time without notice (even after submitting the order), any errors, inaccuracies or omissions and to change or update the information or cancel the orders.
Delivery times
The delivery of the products available in our warehouse is processed the same day or at the latest the day after confirmation of payment. In the event that the product is not available in our warehouse, delivery times may be longer. The order confirmation sent to the customer indicates whether delays or expected delivery date may occur.
Delivery and transport costs
Louis Noir Parfum chooses the delivery method. If the customer requests special delivery conditions, a confirmation from Louis Noir Parfum is required. Any additional expenses must be paid by the customer. Transport costs are presented in the “Cash Register” before confirming the order.
Returned
Refunds (valid only for private orders)
The customer has the right to return the order within 07 days of its receipt. Products must be returned complete and in the original packaging in the same condition in which they were delivered. The transport costs for the return are borne by the customer. The refund will be paid only after the verification of our staff that the product is intact.
Complaints
Louis Noir Parfum guarantees that each delivered product is checked before shipment.
Under no circumstances should you accept a package that shows signs of damage, even if the contents may be intact. If after opening the package you discover that the product is damaged, immediately inform the shipper and Louis Noir Parfum
You must be able to prove that the damage is due to transport, even if there were no indications of external damage on the package. Upon receipt of the product, the courier must always be asked to reserve the control.